First Hotel in Spain Certified With the Standards

Satisfy the Needs of Our Clients

paying special attention to the quality of the product and the high professionalism and qualification of our staff.

good communication, information and participation.

of our services, in order to carry out an adequate management of them.

and other commitments applicable to the hotel in order to ensure compliance.

through visits, supervisions and audits, which guarantee the continuous improvement of the system.

of clients and interested parties.

Within the framework of this policy, a series of objectives will be defined annually, which will be monitored.